Shipping & Delivery Policy
Last Updated: January 24, 2026
Overview
Thank you for choosing Coral AI, a premium voice-powered AI assistant designed and developed by KUNDAN KUMAR. This Shipping & Delivery Policy outlines how our digital product is delivered to customers after a successful purchase.
Since Coral AI is a 100% digital software product, there is no physical shipping involved. All licenses and software downloads are delivered instantly via electronic means, ensuring you can start using your AI assistant within minutes of purchase.
Nature of Product
Coral AI is a downloadable software application available exclusively for Windows 10 and Windows 11 (64-bit) operating systems. Upon successful payment, you will receive:
- License Key: A unique activation code tied to your device's Hardware ID (HWID), sent to your registered email address or WhatsApp number.
- Download Link: A secure link to download the latest version of Coral AI installer (typically 200-300 MB in size).
- Installation Guide: Step-by-step instructions to install and activate your software seamlessly.
As a digital product, Coral AI does not require any physical packaging, courier services, or traditional shipping methods. This allows us to provide instant access to our customers worldwide without delays.
Delivery Process & Timeline
Our delivery process is designed to be fast, secure, and automated. Here's what happens after you complete your purchase:
Once your payment is successfully processed through Razorpay, our system automatically verifies the transaction within 30-60 seconds.
A unique license key is generated specifically for your device's HWID, ensuring one license per PC as per our licensing terms.
Your license key and download link are sent to your registered email address and/or WhatsApp number (+91 9769775070 for support).
Download the installer, run the setup, and activate your license within minutes. You're ready to experience Coral AI!
⚡ Average Delivery Time:
Immediate to 5 minutes after successful payment. In rare cases (server overload, payment gateway delays), it may take up to 15-30 minutes. If you don't receive your credentials within 1 hour, please contact our support team.
No Physical Shipping Required
Since Coral AI is a digital software product, the following traditional shipping terms do not apply:
- No courier or postal services involved
- No tracking numbers for physical packages
- No customs, duties, or import fees (international customers)
- No shipping address required (only email/phone for delivery)
- No lost or damaged shipments (digital copies are infinite)
This means customers from anywhere in the world can purchase and receive Coral AI instantly, without worrying about geographic restrictions, shipping costs, or delivery delays.
Delivery Issues & Support
While our automated system ensures near-instant delivery, you may occasionally face issues such as:
- Email not received (check spam/junk folder)
- WhatsApp message not delivered (verify your number)
- Payment successful but license not generated (rare backend issue)
If you face any delivery-related problem:
📞 Contact Support Immediately:
WhatsApp: +91 9769775070
Support Page: Submit Ticket
Our team responds within 2-4 hours during business hours and will manually resend your license key if needed.
Need Help?
For any questions regarding delivery, licensing, or technical support, feel free to reach out to us.
Developed by KUNDAN KUMAR • Faridabad, Haryana, India